Passion for plants and people? Come and join the GroWell team!
We’re looking for smart, enthusiastic, energetic and hardworking people.
We’re rapidly expanding and face new challenges every single day. Now’s your chance to really make your mark and build your career.
You don’t have to be a growing expert – we’ll teach you that.
Whatever your role, your voice will be heard, your ideas will be considered.
Full-time, Part-time… Accounts, Customer Services, Marketing, Warehousing, Purchasing…we’re always interested in the right people!
Think you’re GroWell material? Send your CV to [email protected]
For customers to leave our shop and website happier than when they arrived.
All their questions should be answered, and they should get fantastic advice. We want them to get products they need without having to wait.
We know what has got us to where we are today – the ideas and inspiration of our staff.
We actively look to promote internally - there really is no limit to where your career could go!
So what are you waiting for? Get in touch!
Customer Service Advisor – Warwick
Full Time | Warwick
GroWell Hydroponics, the UK’s leading hydroponics retailer, are currently looking to recruit a Customer Services Advisor to join their team.
- - To be the first point of contact to home delivery customers both via telephone and web chat
- - Processing customer orders via multiple software platforms
- - Advising on, constructing and taking customer orders via the phone
- - Dealing with technical advice queries and liaising with technical staff to provide rapid and concise answers to our customer base
- - Resolving delivery issues for customers, often requiring liaising with couriers
- - Processing customer returns
- - Processing catalogue requests
- - Creation of various reports based on daily activities
- - Telesales or call handling experience beneficial
- - B2C customer facing experience essential
- - Knowledge of hydroponics and indoor growing would be hugely beneficial but not essential
Working hours are Monday - Thursday, 9:30am – 5:30pm, Friday 9:00am-5:00pm.
Interested? Send your CV to [email protected]